CANCELLATION POLICY

Hello, Gorgeous! I know life gets busy, but to keep your experience seamless, I kindly ask for at least three days notice from the start time of your appointment if you need to cancel, reschedule, or modify your appointment. Please do your very best to not let me know week of, as 9/10 times spots cannot be filled so last moment. I truly appreciate you honoring your original booking whenever possible, as last-minute changes directly impact my livelihood and ability to serve other clients. Cancellations, reschedules, or modifications within policy hours of your appointment could be charged the full-service fee, as my time and resources are carefully allocated to provide you with the best experience possible. ✨ When you book an appointment, you are reserving dedicated time in my schedule. If you cancel or reschedule—especially for appointments that take up large blocks of time—this is time I cannot get back. It not only prevents me from helping other clients when they need but also directly impacts my business. This policy ensures security for both you and me, guaranteeing that appointments are made with full intent to attend. For premium treatments with supplies ordered or reserved for you that have a very limited shelf life: like Light Eyes or Bacio, Liquid Microneedling, DMK, or 2+ hour appointments with multiple services, a non-refundable deposit may be required to reserve that time slot for you. If you need to cancel or last minute reschedule your deposit may be forfeited. These services not only can take up multiple spaces which cannot all be filled last minute but involve custom-ordered, time-sensitive supplies which could be rendered unusable if you do not attend your appointment. Deposits help to cover costs of time and speciality supplies reserved for you that cannot be returned or repurposed. I am more than happy to work with you to find a time that works best for your schedule so you know there won’t be a conflict 🫶🏻 No-show policy: If your card on file is declined for a no-show fee and a replacement isn’t provided, payment in full plus a $50 convenience fee will be required before booking again. Repeated occurrences may result in a booking restriction. Please respect my time and career like I do yours. To ensure you receive the full luxury experience, please check traffic and arrive 5 minutes early. Arrivals 15+ minutes late may not allow enough time for your service, and will be considered a no show. If you’re running late please text me asap as I’d hate for you to miss out! ✨ Pro Tip: Use the link in your confirmation text or email to add your appointment to iCal or Google Calendar—no double-booking, no forgetting, just effortless beauty! Thank you for trusting me with your glow. I can’t wait to pamper you! XX, Maggie